Cancellation Policy

Thank you for purchasing at Theoly. We regret for the circumstances that bought you to this page. The following content summaries our return and refund policy. However, if you had problem or query, contact us before cancelling your order. 

You may request to cancel your order for a full refund, up to 24 hours after the time of purchase.

Cancellation requests after the 24 hour period and before the shipping of your order will not be refunded in cash; you will receive a full-refund in form of a gift certificate that you can use in  later purchases.

You cannot cancel your order once it has been shipped- in that case, the customer may refer to the return and refund policy.